Mobility Products and Services
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Latest topics

Billing

I have security though you guys and I brought my own phone yet I’m not saving on my monthly cellular bill… why ???

Nixon123 by Neighbour
  • 1818 Views
  • 1 replies
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Resolved! Scam?

I got an email saying that telus wants to give me a refund by interac e-transfer. Is this some kind of scam?

Bbg by Neighbour
  • 4253 Views
  • 4 replies
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Resolved! Can I add same ad on before it expires

So my I ran out my data plan but early before it expires, the problem is I want to renew the same data plan as on but it does not expire until next week and the next ad on is bit expensive and I don't need that much data.Is it possible to add the sam...

Nikesh by Neighbour
  • 2154 Views
  • 1 replies
  • 0 kudos

Pricing Discrepancies

I am learning quickly that this company refuses to honour their own advertisements. Instead I am being forced to prove it - something the end customer should never have to do. To see something I agreed to be so astronomically lower priced within mere...

aharris by Neighbour
  • 3174 Views
  • 3 replies
  • 1 kudos

Am I delusional?

I just signed up for two lines at $90/50GB.Yesterday I see it’s now going for $90/100GB.More than double for the same price? Ok, so I switch. Then today I see it advertised as $60. Am I losing it? After over an hour on chat and basically being told I...

aharris by Neighbour
  • 2999 Views
  • 3 replies
  • 0 kudos

Resolved! Is it a acam

Is 647-370-2858 or 416-787-4260 a Telus number. Received a promo call for 14 Pro Max for two year plan at $35, unltd Cdn & US calls and texts, 500 Intl minutes. Is this a scam?

Bbadke by Neighbour
  • 3207 Views
  • 2 replies
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PSA: Pixel 6 Pro with Telus

I posted this on Reddit and thought I'd share here. If you have a Pixel 6 Pro and have apps that are very slow to open when on carrier data, this may be for you. TL;DR; My Pixel 6 Pro on Telus has been extremely slow launching apps when on carrier da...

JeffGWpg by Friendly Neighbour
  • 2361 Views
  • 0 replies
  • 1 kudos

What's wrong with my connection when in the US?

I am visiting the US and I have a plan that allows for US calls (to/from) and data. But every time I try to make a call, I get a message that the call failed. No calls go out or come in. When I try to log on to the Telus Mobility site to help in the ...

JodyG by Neighbour
  • 2637 Views
  • 2 replies
  • 0 kudos
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