Hello, I am currently enrolled in the Mobility for Good for Seniors program and pay $25 per month for my phone. My wife is 65 now and I want to enroll in this program, but no matter how much I look it up on the site, I don't see anything like that. P...
Good afternoon everyone, I have been trying to reach out to Telus to try to enhance the security of my account. However, whenever I reach out to them I am given automated menus that all lead to speaking to a robot, and then eventually requesting a ca...
In April 27 2025,I purchased Prepaid $100 unlimited talk and text + 2GB data monthly for 1 year. Since May 27, 2025, I can't get internet, any mention of the promotion disappeared from my online Telus account, my balance shows as 0.00 and the system ...
I traded in my phone back in February 2025 at the Richmond Centre Telus store. The sales rep told me I’d receive an eGift card by email as part of a special promo they had going on. I even convinced my coworker (we're on the same business plan) to tr...
a straight forward sign up for a 12 month pre-paid plan turned into an absolute nightmare after the data got removed after one month. there's no way to connect to a human on the phone as their phone tree is broken, and their online support is useless...
I have been a client of Telus even before Telus was in Ontario. I was a client of Clearnet which automatically made me a Telus client when Telus bought them out.Seeing as its now Telus' 25th anniversary, that would now make it my 25th anniversary. I ...
I received a call from a "telus promotion company" they offered me a great plan for $30 and a iPhone 16pro for $20/month. The email they sent me thd info on was from info@telusspromotion.com. They wanted me to order directly from the telus website an...
HelloMy phone keeps saying 'not registered on network' when I try and make calls, but has upwards of 4 to 5 bars. It also says emergency calls only. I have no data texts or call ability (except when I use wifi). I have tried turning off my phone, goi...
Hi everyone,I’m hoping to get some guidance or assistance from Telus support or anyone who’s dealt with a similar issue.Two days ago, I purchased a phone from Rogers. Before the return window expired, a Telus representative assured me that porting my...
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