I received an email from Telus on Thursday (April 27 2023). The email title is: Important information about upcoming changes to your accountThe email says: We’d like to keep you informed of upcoming changes to your mobility account, affecting the fol...
I have a phone that supports Visual Voicemail, and I'm on the Unlimited 25 5G+ plan, which includes Advanced Voicemail. What is the difference between the two, and would the Visual Voicemail be an addon? Also, why does Telus charge for this feature i...
Add me to the long list. Have been trying to reach a rTelus epresentative on repeated billing errors since October. 2022No email. No one answers the MyTelus phone line. Interest and charges piling up which will never be paid.How bad is it? It's easie...
So my family is in Europe for 2 weeks. I am having them each get a Euro Sim card at a cost of $6 for 2 weeks, as opposed to the colossal rip off that Telus would charge for those 2weeks of $225 (like how's that even possible). But in order to ensure ...
Long time Samsung user. I would love to renew my plan and try the Pixel phone out but it's only offered in 128Gb. Not sure why Telus even offers a flagship phone with such limited memory. Anyone hear if this is going to change?
Hello all, I have just installed the Telus ZTE WF723A wireless home phone and while it mainly works well, it has issues with some of the features. For instance, I cannot get Conference Call to work. I can talk to two different callers by switching ba...
Hey Everyone!My partner has the Samsung Galaxy S10 on TELUS have had RCS chat features enabled.I had a Samsung Galaxy S10 on Freedom Mobile and had RCS chat features enabled. I switched to TELUS and brought my phone over / BYOD plan and can see RCS, ...
Just curious moving into a new condo in Alberta and will get some new services with Telus; got a pretty good deal that I was told I could get more if I ended up going on telus/koodo for mobile service. I currently am on phonebox / rogers and it's ext...
Can someone clarify this to me? I'm looking at a plan upgrade but just want to understand a couple items in the new plan. Unlimited Domestic & Int'l Text- Is there a fee to send a text to Italy for example while within Canada? I called Telus to ask a...
Trying to upgrade my devices but get an error on Step 2 - Device Payment Options. I've tried two different browsers, clearing cache, consulting the virtual chat, emailing (telus doesn't support email anymore), and calling (which directed me to the mo...
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