Mobility Products and Services
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eSIM services - Telus falls short, way short...

1. Apple provides auto-migration of the eSIM when purchasing a new device. Telus blocks this feature. 2. Telus demands customers 'purchase' a new PHYSICAL eSIM CARD. Pure money grab from Telus. 3. eSIM comes only on a physical card that must be Snail...

JPNX by Neighbour
  • 7198 Views
  • 6 replies
  • 4 kudos

VoLTE not active

Hi there,It seems VoLTE is not active in my non-Telus iPhone 13. Does anyone have the same issue? Can someone explain how to make the toggle visible in my iPhone 13 and activate this service?

Slow Telus Mobility Internet

I am experiencing very slow internet speeds with this new sim card I received today and I am very disappointed. Please see below for a screenshot of the issue. I am located in the Edmonton area

Screenshot_20230218_052608_Speedtest.jpg
huds4 by Neighbour
  • 3639 Views
  • 4 replies
  • 0 kudos

Samsung S21

Hello, I've had my phone for almost 2 years now. After recent update my phone won't recognize the nano sim card, nor the one that was originally in the phone or a new one I tried. I did pay for extra protection. However Telus won't even look at it. T...

S-walsh by Neighbour
  • 1947 Views
  • 2 replies
  • 0 kudos

Resolved! Data share between Can-US and Can Plan

I have Unlimited 40 5G+ - Unlimited Canada-US talk, text and 40GB data at 5G+ speed up to 1Gbps for $70, promotional plan I going to connect second lineOption 1: Unlimited 25 5G+ for $77.50will data shared between both devices? Can first line use up ...

alex6999 by Neighbour
  • 4329 Views
  • 3 replies
  • 0 kudos

Easy Roam

I have searched.....I am in Mexico. I have an iPhone 11. I have Easy Roam plan, I want to turn it on. I cannot. How do I do this? And please keep it simple. Thanks very much.

DMAN1 by Helpful Neighbour
  • 2553 Views
  • 1 replies
  • 0 kudos
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