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Keep your sales goons of my property

Today my wife opened the door (baby in arm) to be greeted by two Telus salesman. Despite having been told that we weren't interested they refused to leave, forcing my wife to engage with them, in the freezing cold, with our baby in hand. This forced ...

UPS Lost phone

UPS lost my phone 5 months ago and I am still paying for the lost phone each month. UPS has proof the driver delivered to a completely wrong address. The driver went back to get the phone and the person at the address said they dont have it. Every ti...

Amesgogo by • Neighbour
  • 4115 Views
  • 4 replies
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Resolved! Canada-US Plan - Recent T-Mobile Data Breach

Hello, I have the Telus Canada-US plan, and I noticed that my current provider on my phone says "T-Mobile". I was wondering, with the recent T-Mobile Data Breach in January 2023, would there be a chance that my information has been leaked? I am assum...

Resolved! msg.telus.com

Hi I used to send emails to my phonenumber@msg.telus.com on my android phone but recently I stopped receiving them. I am wondering if its an account that can get full and I somehow have to delete the content? Or does anyone have a suggestion on what ...

mjw by • Neighbour
  • 13133 Views
  • 8 replies
  • 0 kudos

Resolved! connectivity issues

hello,i have an xperia 5 IV north america version.why does it never connect to 5g and also have crappy overall reception. i also have a pixel7 pro and it works fine.the sony xperia 5 IV does have the correct bands.i kinda remember reading telus limit...

HackitZ by • Neighbour
  • 5433 Views
  • 3 replies
  • 0 kudos

being charged for texts i never sent

Have an iPhone and my billing came out with $100 in international texts I never made, 2 of them were made while on a plane with phone in airplane mode. there are no texts on my phone for these 2 US numbers and so far telus has been no help. I see the...

Davyseal by • Friendly Neighbour
  • 2456 Views
  • 2 replies
  • 0 kudos

Resolved! Telus prepaid $100 unlimited 1yr

So I went into the store and got the $100 prepaid with 1yr unlimited long distance.Telus never added the unlimited for 1 year in the store, my mom has used up all her minutes but it should have been unlimited for 1 year help why do I do now

4G only works with WiFi

Over the past few days my telus service has stopped working fully when not connected to WiFI. I can still call and SMS although some people complain of failed deliveries with text messages. What I noticed is that Google maps and Wave have no or limit...

penguin by • Neighbour
  • 2581 Views
  • 2 replies
  • 0 kudos
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