There was an error when I tried to register my EPP smartwatch plan to the samsung watch 5 pro. Tried to call all phone number available, from regular Telus support, to technical support, to EPP line. I think the total wait time is around 10 hours alr...
I have just been entertained (nightmare) by Telus Sales Agent - who got me signed in for Home Security and Black Friday Mobile (5 lines) deal. On words/verbal - he got me a 37 CAD Home Security deal (never told me that it was 5 Year binding contract)...
Hello I just signed up for Telus mobility on black Friday for 2 people. I was offered the $55 plan for $35 and I verified with 3 different telus reps and they confirmed my plan will be $35 each totaling $70 monthly. The telus reps told me the discoun...
A ordered a TCL 20 Pro 5G in April this year. A couple of days ago, the bottom of screen has been flashing white, as though there is an issue with the internals. The phone has not been near any water or heat. I do not want to have to purchase a new d...
Why does telus insist on sending me advertising for services/deals that I already have? you'd think by now they'd have an algorithm to only send to non subscribers... especially if those subscribed can't get the deal..... its like hey here's a deal y...
scheduled a call back for today at 2pm on Nov 30 from the drop down window Telus suggested. No Call......... geeze waste of my time.
I was a past customer from Telus in 2018. Since my account went to collections I have consolidated the amount owing. Unfortunately I do not have the Account #, I do not have old bills for it either, is there a number I can call?
I recently ordered 2 Samsung galaxy S22 phones under the same EPP account. One of the phones says it has no phone number assigned & only one phone number is showing under my Telus account. Is the sim card defective?
I opted to get an iphone 13 with the bring it back program that made it free, along with an 85/month plan and was given a 10 dollar credit per month. This was on Friday. I got a call confirming everything on Monday, the phone arrived on Tuesday. I we...
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