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Call Control

How long does it take to add this? I've waited 24 hours and the system still says it's being added and to check back later. Isn't this stuff all automated and digital? I'm pretty sure when I added it to my home phone, it worked right away.

Can't port my numbers out of Telus

I have a business account and a consumer account, 3 numbers that I want to move to Rogers. I've been trying all morning, actually almost 5 hours on hold between Rogers and Telus. It seems that the problem is with Telus. Rogers sends the port-in reque...

Mike-M by Neighbour
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Resolved! Shaw.ca rejected from msg.telus.com gateway

Greetings,Same problem as user "h3" posted earlier about using the Telus Email to Text service:Email "texts" sent to msg.telus.com from a Shaw email server don't reach the phone (no error message).Testing with Gmail.com and another email provider in ...

robertb1 by Friendly Neighbour
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Note 20 Ultra 5G VoLTE setting absent

Ever since a software update last year, my VoLTE toggle in settings/connections/mobile networks is now gone. Anyone else experience this? Telus told me to call Samsung and Samsung told me to call Telus......Samsung Galaxy Note 20 ultra SM-N986W

Resolved! LTE

How does LTE setting on phone affect battery performance as I heard it drains the battery quicker on an iPhone

Galaxy Note 10+ can't send MMS messages

I just switched from Rogers to Telus 2 days ago. Initially, everything was working fine, including my MMS group chats. About halfway through yesterday, I noticed that my MMS messages were failing to send. I can still use RCS "Chat" messages, but when...

jediking by Neighbour
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  • 2 replies
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Peace of Mind Connect Plan Bait & Switch?

I've been on a "Peace of Mind Connect" plan for a few months now with a phone and two data devices (3 SIMs). The plans allow unlimited number of devices to share one data bucket (15GB in my case) with no additional charges per device. I pay one fee p...

andirons by Friendly Neighbour
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  • 2 replies
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[iOS 15] Unable to Download MyTelus app

I am a new user from the US who has settled in QC. I purchased a prepaid sim and registered successfully. When I try to download however the myTelus app, either via searching for it via Google or links directly from the Telus website, it results in a...

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