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Resolved! How can I pay a prepaid plan after expired date?

My mobile phone number is a prepaid plan, which is $55 per month. The phone charge for June should be paid before 7th, I topped up two days late and the charge was considered for July. Now, my mobile phone number is still out of service. I called the...

May by Neighbour
  • 4948 Views
  • 2 replies
  • 0 kudos

"IPhone Is Not Activated" message

Hi all, My husband just messaged me with a screen shot of a notification he says he's been getting "often". It says "iPhone Is Not Activated" and we're trying to figure out why it's happening, how to fix it, and how to keep it from happening again. H...

Resolved! Text Messages.

I don't have data on my smart phone. I only receive text messages when connected to wifi- causing me to miss out on some important text messages.Help!

LRZ by Neighbour
  • 10484 Views
  • 5 replies
  • 0 kudos

Resolved! Samsung Galaxy and Apple for Messages

I have a Samsung Galaxy phone and a plan with no data. While I can receive one on one messages from family and friends who use Apple phones I miss dozens of messages a month that are group texts from Apple phones. While I don't get the messages, I do...

EAG by Neighbour
  • 2632 Views
  • 1 replies
  • 0 kudos

Telus selects Ericsson and Nokia for 5G

https://www.telus.com/en/about/news-and-events/media-releases/telus-announces-5g-network-equipment-partners TELUS today announced it has selected Ericsson and Nokia to support building its 5G network, with the goal to revolutionize wireless connectiv...

xl by CPU Alum
  • 10103 Views
  • 7 replies
  • 4 kudos

Resolved! Phone service switching

an I transfer Telus phone service from one blackberry passport phone to another BB newer one. The other phone died. How to do this?. Old phone has a message about the sim not being recognized Thank you,AlanAA

AlanAA by Neighbour
  • 4827 Views
  • 1 replies
  • 0 kudos

Not receiving voice mail notifications

Why am I not receiving my voice mail notifications. I'm getting calls, but when they leave a voice mail there is no notification either in my "recent call" or an icon stating that a voice mail has been left?

ErinN by Neighbour
  • 3881 Views
  • 1 replies
  • 0 kudos
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