I switched my daughters phone to telus from koodo, my bill has never been higher, Credits given for swtching over are showing up as amount owing on my bill and everytime I call in they keep me on hold for upwards of 1 hr. Then i get no help my bill i...
After switching to a different mobile company, how can I get my available credits back?
I do not see the telus tv+ app in the app store on my iphone. Is there no app for this?
I am signed up the Canada/US/Mexico plan with 200 gig of data. All fine except I now notice they say most data usage has to be be in Canada. Now, I spend 5 months a year in Mexico so even if I use 1 mb of data I am still using more in Mexico than Can...
I have a Canada/US/Mexico plan since I live in Canada but work in the US. Is there anyway to stop email notifications whenever I am roaming in the US? Obviously, I know when I'm roaming and I don't care since it's included in my plan, I don't need to...
i cant change my voicemail name greeting, it literally has no option to let me change iti can change greetings but none of those are my name greeting
i bought a new samsung 24 phone for my father and he lives in another province. I called his number and he didn't answer but called me back shortly after and said he cannot answer calls but can make calls. He said that when he touches the call answer...
Greetings, A few weeks ago Visual Voicemail stopped working. I called tech support. They reset my voice mail, and I had to set up voicemail from scratch again, but Visual voicemail still isn't working. There is a new voicemail notification in the sta...
Hi, I’ve been using iPhone 12 with the telus sim I have. I am currently in Korea for a month now and just got a new iPhone 15 pro. When I got to Korea I got a Korean pre paid Sim that just works for data usage, I used to receive messages from my telu...
I have been woth telus 10 years and when I go to the app to check my bill it keeps telling me my first bill hasn't arrived yet??? Plus the payment I'm making aren't being applied?
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