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2gbps not working

Good morning Im paying to have 2gbps on my phone and is not working at all, im using a iphone 15 pro and i check the covarege map and im in the 5g+ zone so i dont understand why im not getting the speed, im getting 200 megabites and sometime go up to...

Bring it back scam

I just did the bring it back with my S23, did the online tool entered that all buttons worked but screen was cracked. As there were a few cracks on it.was told I shouldn't have to pay more than 160 or whatever it was that I had paid online when getti...

5G+ SA - Standalone in Toronto

I recently upgraded to a 5G+ plan and have the latest S24. I was wonderting if Telus had deployed 5G SA in Toronto by utilizing an app (Network Cell Info) on Google Play.It has alot of information on the connection (signal strength, band, SNR, Qualit...

Cellsurf by Neighbour
  • 1356 Views
  • 1 replies
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Data Promo on Long-Term Prepaid Plan

I just activated a Prepaid Account on the 90 Day Long-Term Plan. This Plan includes 3GB of Data for 90 Days, and a 2GB Promo Add-On that continues as long as I opt-in to Auto-Renew. I see in MyTelus under My Usage the 3GB of Data for the Plan; the ex...

Iphone 15 offer

I’m looking to purchase the Iphone 15 from Telus’s offer for 0$ accounts but when I’m checking out it ask me to pay 128$. Just wondering what this amounts stand for cause I can’t see the billing.

Emile by Neighbour
  • 1117 Views
  • 2 replies
  • 0 kudos

Re-Activating Account

I cancelled my Telus account since I moved overseas and knew I would need a plan in my new country. I realize now I still need it to receive SMS text messages to my Telus phone # as it is linked to important online accounts. I still have my Telus SIM...

macspeck by Neighbour
  • 2603 Views
  • 8 replies
  • 0 kudos

Resolved! International talk and text on prepaid?

Hello everyone, for a backup phone I need a simple (rarely used) international voice and text solution. I got prepaid talk & text 100 because I was told in the shop that it also works internationally. I'm outside the country right now and all I see i...

monttoro by Friendly Neighbour
  • 2823 Views
  • 3 replies
  • 0 kudos

I need a new data plan

Im trying to get some data on my phone but the lowest option on mytelus is 75GB for 60$ which is a lot more than what i need and too expensive for me. The only other option is pay per use which can also get pretty pricey. The virtual assisstant isnt ...

Codyp by Neighbour
  • 1234 Views
  • 2 replies
  • 0 kudos
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