I was perusing Reddit. A reply was made by ?Telus staff, to email reddit@telus.com. I sent a benign email with a question.Reply. Will get back in 3-4 hours but text this number (855) 645-3159 is quick for replies.This Telus? A scammer? Anyone else se...
Visited a recent store location before entering the store I was asked for ID. My concern is that there was a google nest at the front door possibly recording my ID etc. Without fully agreeing to it because I had no choice. I believe there is a better...
Hello, I live in St-Lazare, Quebec. For the past week or so, when I call someone on my phone, the connection just dies within 5 mins and I need to call the person back again. After a few callback to the same person, it seems ok for longer. This is a ...
Switched to Telus from Rogers a few months ago and am on their business 5G account. Switched cause of the deal I got, but have been finding the LTE/5G to be horrible. I'm in Richmond, but go to Vancouver, Burnaby, Surrey and Coquitlam often. In every...
We recently signed up with business mobility. We spoke to a rep on Dec 6 , we were told as soon as we receive the sim cards we can begin using right away. We made arrangements to change our numbers over and around 2weeks later we received our SIM car...
Turned off my Cell service and Data Roaming while in Mexico - Used WiFi only - Did not make any outbound calls on WiFi- Still was charged Roaming Fees when my phone rang - and there was no one there - When I was with Rogers - used Wifi Calling with n...
I tried to get two new phones on line and ended up going to the Telus store for them. Got bill and was charged a connection fee plus an extended warranty fee for both phones which was not mentioned at all. Service rep on line was able to cancel said ...
I topped up my account for my mobile account through my online banking and the payment isn’t showing on my Telus account. Why? How long is it supposed to take? Please help?
Hi I am looking for the phone number to call to speak to a representative and wondering if they are available in the weekend. I want to make payment arrangements and tried to on chat, however they told me I have to call.
I am going crazy, my both home service and mobile connections constantly disconnecting and it's like I am living somewhere in the middle of nowhere in north pole!I live in north Coquitlam and almost every two-three minutes my mobile stops working and...
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