On the corporate plan with 2 lines, and was charged for 3 connection fees to get 2 new phones. 1 of the 3 is a mistake (that I had to call in to have removed), but even the other 2 $70 charges - Why is there a connection fee for a plan I've had for 6 years?
Apparently you can have it waived if you order online, but then there's a delivery fee.
Anyways, it's just not a great way to keep me as a customer. I was connected, why do I need to be connected again? I'm in with them now, but I will be switching to another provider once these phones are paid off. Koodo (Telus network) doesn't have a connection fee when I bring these phones over to them.
Kinda sad - I was happy with Telus
