Positive Feedback on Telus Customer Service and Ne

[JP18]

@TELUS_Support 

Feedback:

1. Customer Service Experience:

   • Initially, I was a bit skeptical about switching from Rogers to Telus due to many negative posts about customer service.
   • My actual experience with a Telus customer service representative was excellent, which helped ease my concerns.

2. Network Quality:

   • Speed and Voice Quality: Both aspects are excellent.
   • Internet Speed on LTE: I turned on LTE instead of 5G, and the internet speed on LTE is so impressive that I feel there is no need to switch to 5G.
   • Device Compatibility: Although my iPhone 16 Pro Max supports both 5G and 5G+, LTE has been more than sufficient.

3. Overall Impression:

   • My positive experience with Telus has made me confident about my switch from Rogers.
   • I highly recommend Telus if you value excellent customer service and reliable network performance.

[TELUS_Support]

Great to hear!! Thank you for sharing, and please don't hesitate to send us a private message if you ever have any questions and we'll be here. We appreciate you!

[Rocky3]

Thanks for posting, yours is the proverbial one in a million on this forum.

But then good news is seldom heard.