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Stream+ Activation Error

Cwg23
Neighbour

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putting in payment information for Stream+ have received the emails for activation but have not been able to link or create account for any of the three streaming services listed above; due to the error message. Not sure what's going on or how to fix this. 

137 REPLIES 137

TELUS_Support
Official Support Team
Official Support Team

Hi there, can you send us a private message? We'll gladly look into this with you. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

jschaus
Neighbour

Hi,

 

Im getting the same error "It looks like some parts of this page couldn't be loaded. If you don't see what you need..."

TELUS_Support
Official Support Team
Official Support Team

Hi there, can you send us a private message so we can look into this with you? 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Good day,

You requested I send you a private massage about my issue about stream
activation.


Jeremy Schaus

I sent you a private message 5 time, and have gotten no responses. Please help ASAP. I'm not able to view the content I paid for.

TELUS_Support
Official Support Team
Official Support Team

Hi there, we replied to your private message. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

I sent a message and reached the limit. yes i got an error. "Sorry, your subscriptions list is not available at this time. Please  try again or check back later."

Userna34
Neighbour

I’m literally having the exact same issue and have filed a ticket with Telus 2 weeks ago with no follow up. This is getting ridiculous. Cannot activate prime or Disney. 

TELUS_Support
Official Support Team
Official Support Team

Hi there, we will send you a private message. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

xinyan
Neighbour

same problem, I'm shocked this problem has been around for so long

TELUS_Support
Official Support Team
Official Support Team

Hello! We'll send you a private message to discuss further.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

andreibarany
Neighbour

I'm having the same issue and I can't get a hold of anyone at Telus who knows what the issue is. 

andreibarany
Neighbour

Same issue for me for the last few months, nobody can help me over the phone or via email. 

Hi there, we will send you a private message. 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Interestingly I've been having the same issue for the last year.  Called multiple times and they could never fix it.  Are they finally able to fix it?

TELUS_Support
Official Support Team
Official Support Team

Hi there, can you send us a private message?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

yes, these guys here on this forum fixed it for me!

Glad we could help!


If our reply resolved your issue, please click on Accept as Solution to help others in the community.