Telus TV

[melcgold]

Hello, 

I used to be able to watch live TV and on demand programs on my tablet and my phone, however for the last year or so, I get a Playback Error message - Your rental has expired or this program is not included in your subscription.  Please repurchase the rental or subscribe to the content by visiting telus.com/mytelus... but I have all my current subscriptions and TV package, this should be working.  Help 

[TELUS_Support]

Please try signing out of the TELUS TV+ app, clearing the cache (if available on your device), and signing back in. Also, make sure your app is fully updated. If the issue persists, uninstall and reinstall the app, then restart your device. Let us know if that helped.