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failed switch my home phone number to new mobile number

YanQ
Neighbour

I am following guide "Subscriber phone number change", filled all my information and submit, and got a error message "[FailureReason [code=PV-413, description=numberPortItem.dslActionCode IS REQUIRED, field=numberPortItem.dslActionCode]]". Please advise.

 

2 REPLIES 2

TELUS_Support
Official Support Team
Official Support Team

Hey @YanQ - are you trying to put your home phone number on a cellphone line?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

caticale
Neighbour

I have the same issue, yes, i am trying to put my home phone number on a cellphone line? plase get me the instruction how i can do it, thanks