Monday
Two years ago when I moved I wound up with two TELUS Digital TV boxes due to an order duplication. I've recently renewed my contract because the off-contract price was going to be $220 plus tax, and thought I was very clear that I did not need any new equipment sent to me - I already have an Apple TV 4K, and there's only one TV in the house.
TELUS just sent me another digital TV box. I do not need this and in fact I still have one from when I moved in that a phone agent at the time said would cost me $360 to return early. I don't need three TV boxes for a two bedroom condo with only one TV! How can I return these?
Previous experiences here: https://forum.telus.com/t5/My-Home-Account/Problems-scheduling-a-move/m-p/136256#M3101
Tuesday
Hi Theros, we empathize with your frustration regarding the receipt of equipment that wasn't needed. We'd like to investigate this matter further for you. Kindly send us a private message.
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