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Resolved! Changing email for sign in and billing

I recently cancelled my TELUS home internet which results in losing my TELUS email account, now I’m trying to change my email in my account profile to my gmail but the system won’t let me change it. It says I have to call, well I don’t want to spend ...

habsfan by • Organizer
  • 3473 Views
  • 1 replies
  • 0 kudos

Resolved! Billing

Why do I have a charge of $25.00 per month for Shareable Data? What is it?

MJM by • Neighbour
  • 3371 Views
  • 1 replies
  • 0 kudos

Resolved! MMS and Data Block

I've noticed a number of older threads that attempt to answer this question without any clear answer, so I've submitted a query to Telus Support. Text of Message Submitted to Telus SupportIt would be most helpful to have an authoritative article that...

dpb by • Neighbour
  • 7995 Views
  • 3 replies
  • 1 kudos

Resolved! Additional information is required to process

So far I have not received an answer from Telus whichAdditional information is required to process my order and finalize my I already wrote two emails and got no reply so far, it's been 15 days from the payment of my purchaseBest regards Augusto Schi...

Augusto by • Neighbour
  • 3377 Views
  • 1 replies
  • 0 kudos

Resolved! Bring-it-back program. Upgrade after 1 year?

Hey!I was hoping to get Apple’s latest iPhone in a couple of weeks on the bring-it-back contract. I was wondering if I wanted to upgrade after 12 months, rather than 24 months, how much would it cost?It states on the Telus fee you’d pay the bring it ...

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