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Asking a simple question

How do you call Telus to simply ask a question? The telephone in a nightmare. If your question is not on their list, are you unable to ask it? I have a question regarding rewards, but the automated response states I am unable to speak to anyone about...

lg123456 by • Neighbour
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Call Muhammad for great service!

Muhammad was the customer service Rep who came to my door to sign me up for a new subscription. He was so helpful and explained everything very clearly. He was very available for follow-up texts, and even answered a question I had at 10:15 PM!

Jodielah by • Neighbour
  • 397 Views
  • 1 replies
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Are Calendars 2025 coming???

I ordered the Telus Calendar in November 2024, still nothing! I realize there was a postal strike but that was resolved weeks ago. I've posted here before, but still no calendar. Please provide a status update. Thanks,

Cannot login to Telus Web Portal

Hi, in the last few days, we have not able to login to our my telus account. We are getting Sorry, you have been blocked, you are unable to access telus.com, It is saying to email the site owner to let them know you were blocked with cloudflare Ray I...

c00lman by • Neighbour
  • 1238 Views
  • 4 replies
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Scam

I was recently contacted by a fellow with a heavy east Indian accent that claimed to be a Telus promotional rep. The call came from, as indicated on the phone, TELUS 888-811-2323. He offered discounted home billing and cel phone service, a new modem ...

Greg5 by • Neighbour
  • 607 Views
  • 1 replies
  • 0 kudos

Website login is broken... again...

Not for the first time: My Telus login is bricked. Order of operations:- Go to log into My Telus Account page as per usual- Enter e-mail and password "we've sent you a log in code"- Enter the code perfectly; I checked 3 times and it's only 6 digits- ...

Telus Rewards Error

When trying to redeem rewards points I keep getting this message:"You recently updated your contact information that is connected to your TELUS Rewards account. This information update is still in progress and you cannot make a redemption at this tim...

Janelle1 by • Neighbour
  • 1733 Views
  • 9 replies
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