I'm trying to login to "My TELUS" through their website on browser on my PC and i've been getting the message that it's down for maintenance for over a day now. Is everyone having this issue or is it just me?
So it seems that I have TELUS Rewards available on two accounts, my home account and my security account. I haven't been collecting as long on my security account because I was previously with ADT and at one point, I received notification from TELUS ...
Be aware of a possible fraud or misrepresentation being conducted by some individuals claiming to be Telus employees. They may be contractors, or special promotion reps, or simply employees who are deliberately misrepresenting Telus. Regardless, my s...
I wonder why I haven’t receive Tellus bill this January
I ordered the calendar in early November, it still has not arrived. I realize we had a postal strike, but that ended several weeks ago. Status update please.
hello all.....anyone have success in actually returning equipment once you terminate their ridiculous contract? I was on hold for 2 hours, and requested to speak to a manager. From there I spent another 20 mins on hold before the call was dropped. No...
I am having an issue (along with other users who have reported in this forum) of not able to reset my password for my Telus account. I can get an email from Telus to login with a link with the same email address thats assigned to my account, but if I...
Signed up for a mobility service in Dec via Telus sales rep over the phone. Received an email with a service agreement with an incorrect plan. Rep said don't worry and they'd call back in few days to make sure everything is corrected. This is when ev...
I recently took over managing my mother Telus accounts (Mobility, landlines, TV & Internet) . She is 93 years old and mostly blind so cannot do it herself. On reviewing her bank statements and Telus bills for 2024 I have found that she has over paid ...
Tired of the BS. Since day one, we've had issues with internet, wifi, poor internet speeds, TV box issues, PVR issues, package and subscription issues, app issues, web app issues and then there's the customer service. On MULTIPLE occassions, issues w...
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