Anytime I am on my home wifi, I amblocked from accessing the Telus website and I am unable to log into my account via the app. I get a Cloudflare error and it says to contact the website. Well I called and was on the phone for over an hour, and my is...
Having problems with getting stations ordered called telus and they canceled programs and left me with a bill over 400 dollarsWanting to get the programs I ordered from them seems to be a problem was put on hold for over an hour and then hung up on m...
Hello, I need support due my account was cancelled and my phone number isn't working any more. I'm not currently in Canada.
On TELUS Rewards, has something happened to the Amazon E-gift cards that I have redeemed a number of times ??? I wanted to redeem for the $100 card and all it showed was the $25 card and said it was "out of stock". Now it says there are no Amazon rew...
I’m having an issue with the Telus app. On the Overview tab, it keeps showing that my order has been shipped, but I have never placed a delivery order with Telus. When I click on the notification, it’s for the phone I bought in person at a store.The...
I ordered new services with Telus several weeks ago and received an email confirming my home service order with the account number, services summary and account details. The email instructs to "Review and verify your services in My Telus today", but ...
I want to transfer my home service to my roommate, but I cannot submit the form. What's wrong?I have submit a form before but not receive any callback.
I don't even know where to start. I've been sent to collections for an account that was never activated. The tech was scheduled to install internet services but I had canceled beforehand due to a change of location. I spoke to an agent who was unders...
Hi! I have a Telus Fibre connection I'd like to transfer to my wife for ownership. I filled out the form, got a text, support reached out to my wife telling her she'd get a text, but that never happened. I called support again, and they kept redirect...
I cancelled my account on 2024-08-03 as I did not wish to renew my contract with Telus. Paid my last bill in full on 2024-07-09 of $112.00. I own my device, and was no longer under contract with monthly phone plan. There were no outstanding charges. ...
