My 93-year-old friend wants to cancel his account and has tried to do so for the last 3 months. He has not been able to verify his account thus far to finalize the cancellation process, as he only knows of 2 authentication methods (of the 3 required)...
Need Help ASAPAs the name implies I’m missing my online device trade in credit. I upgraded my phone in December and traded in my old bia the online trade in program. The phone was shipped , received , inspected and accepted at the full trade in value...
With the Telus points, I am looking to know what the rationale is behind how my bill is $116.00 a month, I earn 2.21 points each month and yet to redeem, 1 point=$1.00 . Does that even make sense to you? To break it down for you ; to get enough point...
this is the second billing issue, my god who is incharge of this department, telus hired unqualified people to be handling accounts? we all know telus dont hire anyone local to western countries. i wont be paying the extra charge, ill pay my normal b...
I am stuck in a hellish loop. I need to reset my password to access My Telus. The current password I have stored does not work. When I try to log in with the incorrect password, I have the option to have a log in link sent to my email. This works, bu...
I have a low drop line from the pole to the house I need repaired. Line is currently weathered to the hydro line to keep it off the ground need to have this repaired
I extended my pay later but I have no sevices at the moment can someone please give me my service back.
I redeemed my TELUS reward on July 3rd but as soon as I got the code to use the account it said code is invalid .I contacted Cafeyn .they said that code expired on June 30. how this is possible ? I called TELUS and chatted with agents and they suppos...
Hello. I’ve been trying to work for this company for months now and my manger and coworker haven’t been in touch with me. they took my money and haven’t answered me. my manager seen all my messages and also won’t answer the phone. i’ve been told for ...
I'm looking to get a hold of my billing history for a few years past for tax purposes, is there an easy way to do this?
