I just received my notification that my telus mobility bill is due and when I went online to see it before I pay it, the website threw an exception error and will not show me the bill. Please check your code to see what is wrong and fix it.
Good morning, Has Telus taken away the option to spend your points you accumulate on your monthly bill as I used to in the past? I can't find that option anymore in the list of redeemable items. Thanks
I can not log in due to this error{"type":"PingFedError","status":500,"fields":[],"message":"PingFed: [400] Client id does not match the id of the client to whom the authorization code was issued."}
I was offered to add a debit card to my account to receive 5 Telus Rewards points, and haven't gotten it yet, I've added the card to my account already and turned on pre-authorized payments. But I still haven't received the points yet.
I was just told by a Telus Rep who contacted the back office team that I could use my Telus $50 rewards card against my Telus bill. She said log in click billing and enter my card details. Is this true? if so where can I use it? Nothing in Telus stor...
Just wanted to bring this to the attention of Telus. I have been getting this error message for months when trying to login to my account from the website. Other may have had this issue to. After entering all my information in correctly, the next bla...
To avoid suprise, everyone must ask read and learn their bill to avoid confusion. Your billing cycle is important to know. Always remember we are billed one month in advance. Everytime you made changes in between the billing cycle period, those chang...
Hello everyone,I was wondering if someone had a similar experience. I received a billing for this month and there were extra charges from, what turned out to be, a Triton application via my Telus account.Did anyone have that experience? I can't find ...
Hi, I cancelled my Telus home services account via phone for March 8th (it showed up as "cancelled" in the online portal)I returned my hardware on February 17th.After March 8th I received another bill for the billing cycle starting March 9th.I called...
Hi there, transferred my account from Rogers to Telus, and the 1st invoice is wrong.I signed up for usa/canada/mexico plan at 50$ per month and iphone pro max for 10$ per month.Telus accounting chanrged me 100$ for setup, and not 70+ taxes for monthl...
