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Telus Rewards

Redeemed a Winners ecard but I accidentally deleted it before I could add it to my digital wallet.Can’t find it anywhere on my phone.Can I get it reset to redeem it please?

AdelineJ by • Neighbour
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  • 2 replies
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Resolved! Legit or a scam?

I just got a call from Telus - 1-855-255-8828 (caller ID said Telus as well) Tried offering me discounted phones first, which I declined. He then asked me what my current plan was ($45 for 30GB), and then offered $30 for 40GB. I checked the phone num...

Loki08 by • Neighbour
  • 3739 Views
  • 1 replies
  • 0 kudos

Services disabled

Why did Telus disable my services 3 days before my move appointment?They did this a month ago "by mistake" and it took days to get everything running again.I understand that (depending on time zone) Telus discontinues service the day before your reco...

No payment button on account

I can not seem to pay my phone bill on the MyTelus website, nor the app. I can view my bill on the website, how ever there is no option to pay it, anywhere. I can see everything except a "Pay now" button. As for the app on mobile, the billing page si...

Hyashii by • Neighbour
  • 1470 Views
  • 1 replies
  • 0 kudos

Fraud

I received a fraudulent call 2 weeks ago someone who stated they were from telus and shared all of my information regarding my address, billing, products etc. Does this mean telus has been breached? When i called it in there is a note stating that te...

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