If you have a balance on prepaid, is there any way to actually use it to pay for the plan? Trying to help my father out who has had a Talk + Messaging 10 plan for ages. He currently has balance of $111 and has been topping up automatically with $10 e...
Got five five try’s for right puk code
Hi, I moved to I signed up for Telus internet under a promotional contract in partnership with Zenterra upon moving into my new residence.I received an email with link to create my Telus account. However, the link only showed "Sorry, something went w...
Other ways to recover a TELUS Gmail account when password is forgotten? For my father. Thanks.
I put the wrong email, in when I ordered something here in Telus Online, and it has my confirmation receipt, how do I change the email?
Good day, for weeks now, when I try accessing My Telus Privilege page, I get an error message stating about Technical issues.
Can't access email this morning. Get message. "the application you are attempting to authenticate is not authorized to use CAS " ???
So I have a payment arrangement for yesterday but it's under "home services" and I don't have anything but mobile service; cell phone, tablet and watch. I've never had home service, I live in rural Sask, it's not even available where I am. So that's ...
My name is Kay. I recently moved to a new location July 26 (When services were added at new address.). It says right under HOME SERVICES, that my account has 4 of them. Problem is it only lists 3, phone, internet, and tv. There is no4th one. When I c...
Hi there, I tried to call customer support, but it was too busy, so let me post it here. Last year, I tried to switch from Rogers to Telus Mobility, but didn't successfully activate the SIM card following the instructions. So I stayed with Rogers and...
