My Account: Home and Mobility
Questions about managing your TELUS services, plans, and subscriptions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Telus Rewards

When is the Telus Rewards program going to be back online? All I get is the ‘TELUS Rewards is evolving. Get ready for an exciting new program!’ page when I go to check my rewards.

Dylburk by Neighbour
  • 2234 Views
  • 8 replies
  • 0 kudos

Resolved! Can't reset my password for My Telus

I have two problems: 1. I am having trouble with my Outlook account, and I was hoping to retrieve my email messages directly from my Telus account. However, I forgot my Telus password and I can't reset it because the special link gets sent to my Outl...

Internet cancellation

I requested a internet transfer with another provider, but clearly hasn't gone through Telus as I am still being charged. Post Canada also hasn't delivered the modern, maybe that is why... BUT, I am unable to talk to someone over the phone !!! I have...

Bee_gr by Neighbour
  • 922 Views
  • 5 replies
  • 0 kudos

cancellations

Hi, I requested a checkup of my wifi as I couldn't stream movies anymore without interruption.Telus advised me a new, upgraded wifi plan to 3G. I accepted that and the extra cost per month as discussed.However it seems that my home services were canc...

karl2 by Neighbour
  • 430 Views
  • 1 replies
  • 0 kudos

Telus Rewards

It looks like we are in round two of Telus removing previously earned reward points. I got a new notification from Telus on April 22nd indicating the following: Hi BeeGee1, TELUS_Support (Official Support Team) posted a new reply in My Home Account o...

BeeGee1 by Organizer
  • 4237 Views
  • 13 replies
  • 0 kudos
Friendliest neighbours