Hi Telus IT, Its been a couple weeks now of trying to access Telus Rewards Portal online: https://www.telus.com/my-rewards?INTCMP=support_rewardsfaq_to_rewards Still stuck at messaging about new terms and conditions but no path forward is provided to...
Last month our in-laws moved into our basement and signed up for their own Telus internet. I came home to all my services offline (internet, tv, security…and everything that relies on wifi). I attempted a number of modem reboots but nothing would wor...
I've previously asked about this, but now I've called in and I'm a bit confused. I have an Internet 250 contract expiring soon, and a TV contract expiring in a year (May 2026). It would be convenient if they could be synchronized and ended at the sam...
Little frustrated, trying to complaint here. Got 2 prepaid plans with 100$ 2GB and unlimited. Every month at the time of renewal, our phones stop working for few hours at the very least - cannot make it receive calls or use data. Facing the same issu...
So after 2 years with TELUS, the only product worth retaining is Gig fibre internet, that's if you have fibre installed to your property. I signed an agreement following a 'Salesman' cold call. For what I thought was 2 years, back in 2023... Internet...
Telus deactivated all of my telusmail.net email accounts!I cannot log in to myTelus, because the verification code is sent to my telus email.I tried using Gmail account recovery tool, but only got "contact your admin" message. How do I contact Telus'...
I am considering a temporary move overseas this summer to accept a position in the UK for a minimum two year term, and if that actually happens I would need to cancel my home internet service. However, I have had a telus.net email address for the las...
When is the Telus Rewards program going to be back online? All I get is the ‘TELUS Rewards is evolving. Get ready for an exciting new program!’ page when I go to check my rewards.
I have two problems: 1. I am having trouble with my Outlook account, and I was hoping to retrieve my email messages directly from my Telus account. However, I forgot my Telus password and I can't reset it because the special link gets sent to my Outl...
I requested a internet transfer with another provider, but clearly hasn't gone through Telus as I am still being charged. Post Canada also hasn't delivered the modern, maybe that is why... BUT, I am unable to talk to someone over the phone !!! I have...
