My Account: Home and Mobility
Questions about managing your TELUS services, plans, and subscriptions.
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Telus and agenda 2030

When is Telus going to start spending money on infrastructure. For far to any years they have avoided their obligation of upgrading the decades old lines they have to upgrade. Maybe instead of going off on some adventures that they have no business i...

Stang666 by Neighbour
  • 1430 Views
  • 0 replies
  • 0 kudos

Unauthorized account change

On the 28th of December I had my partner call TELUS regarding our Home Services (Internet). We are relocating from our Apartment to our House, lease ending January 1st and our move in date was starting February 1st at the new place. We had signed up ...

Boxing Day promo

Our home agreement for internet and tv expired last June and now we pay $80 plus tax more for the same services without a contract. Boxing day has a sale for a 2 year term at $162 per month plus you get a free gift about $400 value. I pay $218 right ...

klahti by Neighbour
  • 1972 Views
  • 1 replies
  • 0 kudos

email archive folder

Good morning all. Can someone tell me what this new "archive" folder is in my email account? I never need to use it but see if is always full of tons of old emails. Do I have to continually delete all emails in this file to avoid taking up storage?

miche1 by Neighbour
  • 2597 Views
  • 1 replies
  • 0 kudos

Contacting Support

Is there an email to contact Telus and file a complain? I failed to reach them by phone and the virtual assistant could not help. Thanks

Sam_ia by Neighbour
  • 4793 Views
  • 3 replies
  • 2 kudos

Apple Watch data issues

So I’ve had my Apple Watch since June I got it through a deal Telus had on at the time. In the plan there was a 10$ per month charge to use data on my watch. This has never worked, I’ve called in multiple times, went to the telus store were they call...

Alicia2 by Neighbour
  • 2281 Views
  • 1 replies
  • 0 kudos

Resolved! I want Access to My Billing and Call Records

Just because I switched to a Telus Mobilty Affiliate.I can no Longer See My Telus Billing Statement .Telus Customer Service Please Help.Customers should be able to access Call Logs and Billing for Services the Customer has already Paid for.

RJC1 by Neighbour
  • 7136 Views
  • 5 replies
  • 0 kudos

my Telus login

My Telus login is not working. Tried logging in on the iPhone app and Telus website, no luck. It's asking me to register. Did not have any issue the past. Please help. Thanks.

rman0194 by Neighbour
  • 3958 Views
  • 1 replies
  • 0 kudos
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