Hello,My 2 year service agreement will be expired next month and I am wondering if I will be automatically switched to the monthly regular service and get another 2 year service agreement with a different price? It seems that I can pick up a bundle p...
I live in Alberta (GST 5%). I moved from Ontario and took my (613) number with me. Telus is charging me 13% HST (Ontario tx) because my phone has a 613 number. According to CRA 'To know which GST/HST rate to charge, a supplier has to know what type o...
Hey all, it's that time of year when the ground is frozen which means we need to pause our restoration efforts! This winter, TELUS PureFibre isn’t going anywhere, but we are wrapping up any existing construction to our fibre optic network until the g...
Hello,I remember creating a security question / answer when I created my Telus account a while ago, but now I can't seem to find any way to update it. Did they remove security questions all together or is there some other way I can edit it that I'm m...
Is there not a way to have one account that deals with both my cell phone and my home services? I currently have to use a toss away email to have my home services and my cell phone on one email and would like it to be moved to my cell/main email.
I just got a phone from someone saying they are from Telus and have a New Years special and can give 30% off my bill. They called from 403-208-5195. I will suspicious because I had a similar call around a Black Friday deal. I asked where the caller w...
Every year I seem to have to complain about my bill going up and on boxing day I have to phone i to get the same rate that new people get plus they get a TV, or should I switch to SHAW
Hi Everyone,I received a message today from telusservice@i.telus.com. I wasn't paying attention and clicked on the link it provided. Is this a legitimate domain with Telus? I have seen other variations of this email address such as telusservice@info....
Since loosing our house in the BC Wildfires in July called Telus to suspend my bills. Each month was told I will not be charged. Each month I get a partial bill so each month Sept,Oct,Nov, and now Dec 22 will call again and ask the same questions and...
Called from 888-811-2323 which I assumed is still a legitimate Telus number. Person telling me if saving 40 % on my bill. I am a Telus employee and I asked for his employee number he gave 7575.not a valid number. When I questioned him he got angry. S...
