Please explain/justify the multiple increases over a short period of time BalanceDue Mar 27, 20221$114.68 2022March$114.68February$114.52January$108.92 2021December$108.94November$108.94October$108.94September$113.40August$108.94July$108.94June$103.3...
I am new to forum.So in February I contacted Loyalty department because I was planning on leaving Telus for Lightspeed internet. Reason I needed to lower my monthly bills and Lightspeed has some better prices then Telus. After seeing if Telus was wil...
Suggestions please. I'm using chrome and the chat asks me for a Telus phone number which I don't have since I'm trying to buy a phone and service. Thanks John
I have called customer before and after flying abroad to suspend my account since I can't use my phone in Europe and yet I'm seeing $80 being taken from my account each month instead of $30. What is going on?? I have called customer service so many t...
I have had this issue going on 2 months now. I can log into the app, but I cannot access the “Optik TV” menu in the app. It says “There seems to be a problem. Please try again”. I have, multiple times.When I first called in, I was told they were upgr...
Received a notification about a new phone available from the myTelus app. This is the second time this has happened, and there doesn't appear to be any way to turn it off. There used to be more settings in the app that allowed for this sort of thing ...
Looking for info about our TELUS Rewards program? You've come to the right thread. You'll find your answers here, but if you don't...feel free to ask your own question for our community to answer! From Winners and Uber gift cards, to brand new electr...
I have an iPad account with sharable data which I opened last year at $15 /month. Just received notification of a $5/month increase beginning in February 2022. That is a 42% increase. How can they justify this type of increase?
Hi there, I left Canada to China about 1 year ago. For the first couple of months my phone number worked fine in China as I can still receive text messages etc. But since last November, seems my mobile phone number was suspended due to a late payment...
Hello. I upgraded my phone and there was a glitch in Telus system. Therefore, they made me pay $600 to upgrade my phone, then I had to mail my phone (bring back) in order to receive the money back. Telus has since then received my phone and has issue...
