My Account: Home and Mobility
Questions about managing your TELUS services, plans, and subscriptions.
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Sketchy internet/wi-fi

I pay for high-speed internet but my tenant in the basement (who also shares the house internet) constantly has problems with internet dropping/cutting out

JF5 by Neighbour
  • 1688 Views
  • 0 replies
  • 0 kudos

Resolved! Mobility

In January I signed up for good for seniors plan and now the charger does not work . What do I do about this

Debby1 by Neighbour
  • 2243 Views
  • 1 replies
  • 0 kudos

Resolved! My First Phone Plan

I have had this phone for 2 years since I switched from Rogers. It seems to work well for me but I noticed they are no longer offering it, you can only renew it. I added $10 last June so that I could make daytime calls if needed and I still have a sm...

JoyMBee by Neighbour
  • 2342 Views
  • 1 replies
  • 0 kudos

Resolved! Phone scam about new plan

Got a call from a non-native-English-speaking person claiming to be from Telus and offering me a new phone plan that is cheaper than my current land-line plan, similar to the Home Phone Lite plan. He knew some of my personal information so I thought ...

Swany by Neighbour
  • 113929 Views
  • 12 replies
  • 6 kudos
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