Resolved! Cost of cell phone service.
Why is my cell phone service so expensive? I need a list of services rendered.
Why is my cell phone service so expensive? I need a list of services rendered.
Why would Sorrento BC show up consistently on my mobility bill as the location a call was placed at when the call was actually placed in Salmon Arm BC?
Where do I go to access my billing? This is so challenging to locate!!!!! Thank you for a quick response
I recently transferred (in November 2020) my mobility service from Virgin to Telus which included purchase of a new iPhone SE. The sales agent advised that my new sign up and iPhone includes a one year complimentary subscription to Apple TV. I rece...
I live in the province of Quebec and I cannot receive notification and emails in English. Does that make any sense? Other provinces get to choose between French and English, and I am forced to receive everything in French.
Does anyone know why TELUS charges 40% interest on cancelled accounts?Also, I always paid my bill online and the payments I've made are not showing on my final bill?
Is it possible to change my billing due date? I'd like to adjust it so it falls on the 1st of each month. Thanks
I was supposed to receive a promotion rate starting from August, however, my August bill did not reflect it. Okay, no worries, everyone makes mistakes. I called Telus and talked very politely about this issue. The agent apologized and told me that wh...
I pay bill by credit card. Will telus auto refund to my credit card? Or I have to contact with telus to get the refund?
So I recently decided to end my Optik TV and Home Phone service while retaining the Internet.The reason I did this was because of the recent increases in price of Telus Internet.I was a loyal Telus Customer for over 7 years, never missed paying my bi...