Interest rate on canelled account
Does anyone know why TELUS charges 40% interest on cancelled accounts?Also, I always paid my bill online and the payments I've made are not showing on my final bill?
Does anyone know why TELUS charges 40% interest on cancelled accounts?Also, I always paid my bill online and the payments I've made are not showing on my final bill?
Is it possible to change my billing due date? I'd like to adjust it so it falls on the 1st of each month. Thanks
I was supposed to receive a promotion rate starting from August, however, my August bill did not reflect it. Okay, no worries, everyone makes mistakes. I called Telus and talked very politely about this issue. The agent apologized and told me that wh...
I pay bill by credit card. Will telus auto refund to my credit card? Or I have to contact with telus to get the refund?
So I recently decided to end my Optik TV and Home Phone service while retaining the Internet.The reason I did this was because of the recent increases in price of Telus Internet.I was a loyal Telus Customer for over 7 years, never missed paying my bi...
After my expensive plan with another carrier expired I search for a new plan and found the Telus $10.00 prepaid plan. Just what I wanted. We are seniors and do not use the cell for other than emergencies and when we go out. I bought the plan in Sept ...
I thought that after a certain number of messages in both the "Trash" and "Junk" folders, that Telus automatically emptied those folders. This is no longer happening....WHY NOT???? Now I go to delete one and find that I can have 200 + messages in tha...
Recently got a new phone (sept) finally have my $10/month applied to my acct.. (after 2 billing cycles ) I am owed the 2 months that Telus said I would receive when I pitched the phone ..I have spoken to three different agents .. the last said the mi...
How can i change to new credit car for pre authorized payment?
Cancel my Internet 150 and Optik TV home services NOW. For the last 48 hours I have been dealing with Telus Employees telling me they can't cancel my services. Whether by email, PHONE or live chat, I am unable to cancel my home services. 48 hours ago...