Resolved! Wifi internet hub
I didn't get my wifi internet hub that I paid tax on reference number is Authorization number isWifi internet hub number isPlease let me know where its at thanks.
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Resolved! Purchase New Phone for Xmas
Hi I have a family account with you and I want to buy my husband a new cell phone for xmas without him knowing can i just purchase new phone from your website and he can wait to activate it after he receives it and it wont interrupt his current phone...
Bad Customer Service
I don't understand why a Communication company with the capacity to have people work from home, can't field enough people to staff the call center so that I don't have to wait on my mobile phone for an hour or more. It is also is a mystery why the ca...
Price Increase while on a 2 year contract
I'm on a 2 year contract and just received my bill today and noticed that my bill increased $6.30. My contract isn't up for another 1.5 years. Has anyone else noticed that their cost has been increasing? I'll call them this morning to see what's goin...
Resolved! Unauthorized Access, Telus Profile Locked
Hi All, I received an email from Telus to notify me that somebody tried unsuccessfully 5 times in a row to use my email address to log into My Telus (my account), resulting in temporary lockout. I would appreciate perspective to gauge the seriousness...
Bad gateway on my telus ????
Unable to access my account all weekend - says bad gateway anyone else.
Resolved! Cancel mobility service
I need my mobility service deactivated
Resolved! Pre authorized payment
If I were to setup preauthorized payment. Is the payment processed on the due date or when the bill isissued?
Resolved! OPTIK TV log in changing
Got an email saying that on October 29 the log in to OPTIK TV would have to be through MYTELUS account. I have a nephew staying with me while he attends university and he uses OPTIK TV on his laptop. Does this mean that I have to give him full access...
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