a week ago
June 2, 2025: In mytelus on my laptop and on the mytelus android app, only my landline account is showing. My mobile account is not displaying anymore. I'd like to be able to view stats and top-up like I was able to before.
Tuesday
Hello ngknorr, were you able to get some help with this online account issue?
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
No, only my home services account is displaying on the mytelus home page, not my mobile.
Have you tried uninstalling and reinstalling the app?
Wednesday
Ok, can you send us a private message? We will check to see if your mobile account is linked.
never-displayed
