12-04-2023 07:46 PM
I'm trying to upgrade my services bundling Internet and TV and the online system sends me to Telus Assist rather than to Checkout. I've spent over an hour waiting for a live assistant and then they aren't prepared to give me the online deal.
12-06-2023 09:36 AM
Hello. That's definitely not the experience we want our customers to have. What were you told when you spoke with our Home Services team on the phone?
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