Unauthorized credit card charge
My credit card was charged $104.95, I don’t have account with Telus since October. Let me know asap what is that about. Thanks
Latest topics
2025 Telus Calendar
I ordered my 2025 Calendar in November and still have not received mine. I know others who have got there calendar. When can I expect mine? It’s March already.
google email storage full
My storage says full even though I have lots of storage with google. I cant figure it out and its not letting me send or receive email. Has anyone had this issue? how do I fix it. I erased a ton of emails so It should be working. I hate to have to ch...
Why are online support requests always broken?
Whenever I try to submit a support request, I always get a message informing me that you are experiencing technical difficulties "We were unable to submit your form due to technical issues. Please try again.". On the page where it says "keep track of...
Resolved! Disney+ Subscription has stopped working
My Disney+ Subscription included in my EPP Stream+ Premium subscription has stopped working. Disney+ says they have no active subscriptions under my user and that TELUS cancelled my subscription. Email received in August 2024: Great news, you’re all ...
Service Cancellation Inquiry
Why is it literally so hard to cancel services with Telus? Literally on the phone right now with them and all they want to do is try and sell and sell and sell. Why doesn't Telus understand that they can't win them all. 30 minutes into this call and ...
Telus Contracts - Getting Recorded Calls
as anyone else dealt with sales reps misleading you about promotions and offers?Over the years, I’ve had multiple instances where a promo sounded too good to be true—and it was. I’d agree to a deal, only to find out later that what I got wasn’t what ...
Resolved! Unable to pay bill for months.
Hi,I have never been able to access one of my Telus accounts. I was signed up to the service over the phone, provided my payment info, everything was fine. I have received a bill from Telus saying my credit card will be billed on Feb 23. I know this ...
New internet account, can't create Account
I signed up for a service install online and the text suggested I download the app or create an account. I wasn't able to. After entering the account number provided I reached a screen saying my service had been cancelled. I reached a support person ...
Absurd business practices
I have tried every which way and numerous times to request a postage paid return boxes for telus equipment and to no avail. This should be done automatically yet it isn't. Why? My guess is so they can extort more money from their leaving customers. T...
