In the past 4-5 months every since my initial contract with Telus expired and I have re-negotiated my new agreement. I had to reach out to telus every single month because they keep sending me a different bill amount other than the agreement. I have ...
I haven't updated my account information, but I'm getting this message:Your TELUS Rewards account information is being updated.You recently updated your contact information that is connected to your TELUS Rewards account. This information update is s...
9 pm Alberta time and I go to redeem some Rewards for a gift card. My balance is zero. Pardon? So down the rabbit hole I go and find out Telus is wiping out everyone's reward points balance effective today. OK fine that's on me for not reading my bil...
I sent out my equipment as I cancelled my account at Telus. Equipment was mailed right after the recent Canada Post strike and after 6 weeks, I am told it hasn't arrived yet and have a fee to pay... Anyone in the same situation?
I switched from shaw to telus at the end of 2024. they came to my condo and hard sold me on a new fibre optic service. the price was too good. in the switching over and install i was assured telus would cancel my shaw services and re imburse me for t...
I got email this morning saying my amazon price account canceled, all other account Netflix and Disney+ are working fine. I tried singing up again from Telus myweb portal and getting error: Oops!We couldn't find an active subscription for this accoun...
My aunt cancelled telus because they refused to fix her copper line.She had over $100 credit.The guy that came here was very rude and refused to look at the line as it had horrible static and it was making the phone ring for no reason. He said he wou...
How do you call Telus to simply ask a question? The telephone in a nightmare. If your question is not on their list, are you unable to ask it? I have a question regarding rewards, but the automated response states I am unable to speak to anyone about...
Muhammad was the customer service Rep who came to my door to sign me up for a new subscription. He was so helpful and explained everything very clearly. He was very available for follow-up texts, and even answered a question I had at 10:15 PM!
I ordered the Telus Calendar in November 2024, still nothing! I realize there was a postal strike but that was resolved weeks ago. I've posted here before, but still no calendar. Please provide a status update. Thanks,
