Carbon Monoxide Detector Replacement Issues

[mh224466]

Just needed a simple replacement (Carbon monoxide detector), then 4 attempts, all 35 minutes or longer to get a resolution, no one can get anything done and impossible to cancel this **** home service.

[TELUS_Support]

Hello. We'll send you a private message to discuss further, thanks.

[mh224466]

I have been on hold 4 times, a minimum of 45 minutes each time...absolutely brutal and time wasting experience

I just want to cancel effective immediately

[mh224466]

the impossibility of having someone actually answer the phone and solve a simple problem has driven me away from Telus....your customer support is one of the worst i have ever experienced