Control Panel changed on its own

[Rand72]

When I enter my home, the system will trigger a countdown to allow me to disarm it manually by pressing X How do I change it to require a code? It used to require a code but changed to X. 

[TELUS_Support]

Hi @Rand72 - Please check your app to see if the code requirement was removed by accident. If you can't find that please send us a private message and we will be happy to help!

[Rand72]

Hi,

I’m at a total loss trying to figure this out. I don’t know how to check the app to see if the code requirement was removed by accident. I would appreciate it if you could send me step by step instructions on how to fix this.

Thanks,

Randy Peaker

Original Question

When I enter my home, the system will trigger a countdown to allow me to disarm it manually by pressing X How do I change it to require a code? It used to require a code but changed to X.

Sent from my iPad

[TELUS_Support]

Hello. We'll send you a private message to discuss further!

[Rand72]

I don’t know how to send a private message. I tried but I don’t think it worked. 

[TELUS_Support]

We sent you one already, so check your Inbox!