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corporatepharma
Neighbour

My alarm security company was recently acquired by Telus. My monthly bills were always paid automatically from my credit card. Since Telus take-over, I have been getting my bills with late payment charges. There is no person picking up the phone when I call. When I select the option to request a call-back, nobody calls back. I tried to use the chat option without success.

Does anyone know how to rich a human at Telus?

4 REPLIES 4

genxacct
Friendly Neighbour

This also happened to me! Received an email and I called the number shown there, got through very quickly.

1-833-442-1142 10am-8pm EST

TELUS_Support
Official Support Team
Official Support Team

 Sorry to hear about the difficulties you've been experiencing since the transition corporatepharma. Were you able to connect with someone since? 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Yes, there has been a case created so just waiting for a reply🙂

Glad to hear that and thanks for keeping us posted. 🙂 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.