TELUS Neighbourhood

RonAKA · 03-13-2021

I got hounded until I finally agreed to go to PureFibre instead of my bonded modem copper Internet 75 plan. They agreed to maintain my current rates until the contract time expires. I have a T3200M modem and a 5 port ZyXEL ethernet extender box. One ...

RonAKA · 11-27-2020

I few weeks ago I got an email with this title. A snip of the body of the email is below. I checked my account and I could sign in fine, so I just ignored it. Now in the last day I have received this same message three times. Does anyone know if this...

RonAKA · 07-04-2020

I currently use the Telus e-mail system with Monzilla Thunderbird for mail management, and the Lightning add on for Events/Calendar. I am not super knowledgeable on setting up e-mail systems to work. I currently believe my e-mail is set up in Thunder...

RonAKA · 11-12-2019

Have had an ongoing problem with all versions of iOS 13 on my iPhone 7 dropping my home WiFi connection. My recollection is that this issue has started with the "upgrade" to iOS 13 and was not a problem with iOS 12.4.1. I have tried all the usual tri...

RonAKA · 08-09-2021

I had the not staying connected issue with my iPhone. I tried many things and finally discovered that if I connect my iPhone to the 2.4 GHz network instead of the 5G, it stays connected. I have not had the problem with other wireless PC and Android d...

RonAKA · 04-03-2021

With my T3200M modem I disabled SmartSteering. I then named my 2.4 GHz WiFi as Guest, and use it for that purpose. The TV and the rest of stuff in the house is on the 5G.

RonAKA · 03-28-2021

If you go into your modem (the address and password should be on the side of the modem) you can check some setting there. To get 100 Mbps you must have a bonded modem with two phone lines going into it. There should be a screen that gives you a ratin...

RonAKA · 03-26-2021

No, that is not acceptable for what you are paying in Edmonton. I got nearly 80 down and 20 up with copper Internet 75 in Edmonton. I have switched to fiber and now get 87 download and 79 up or around that amount. Call for technical support and comp...

RonAKA · 03-24-2021

I think if you cancel out and have a contract then there may be contract cancellation charges. However, if you have good reasons for cancelling, like it doesn't work well, then you may be able to get out. Most things seem very negotiable with Telus. ...

TELUS Neighbourhood

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Conversion to PureFibre - What to expect?

Email: "Your TELUS My Account profile is locked"

Need advice on Telus Gmail switch while using Monzilla Thunderbird with Lightning

WiFi to iPhone 7 with iOS 13 Will Not Stay Connected to T3200M Router

Re: Wifi 5G Issues

Re: Wifi add guest

Re: I have the Internet 100 plan in Edmonton but can't find info on the plan.

Re: I have the Internet 100 plan in Edmonton but can't find info on the plan.

Re: Any action required?