TELUS Neighbourhood

Rick81

My July 2024 bill has gone up slightly over the June 2024 bill. It looks like something has changed with respect to my home phone? It's not a huge amount BUT a simple explanation would be appreciated. Thanks!

Rick81

I am setting up a new phone user at our house. She has a xxx@telus.net account and all is well with email and the calendar. HOWEVER, to download Firefox browser we need access to the Google Play Store. Unfortunately access is denied? Do we need to se...

Rick81 · 03-17-2023

Recently my Telus logon process has changed. Historically I'd log into my Telus (gmail) account and it would automatically open and log into my calendar. Instead of my Calendar page I get a redirect to:https://workspace.google.com/products/calendar/?...

Rick81 · 11-07-2022

For the last week I have been unable to access Optik TV via MyTeuls account? When I attempt to "Manage" my Optik TV I get an error message. "Looks like something went wrong. Please try again." I have tried to access this feature from Windows (Fir...

Rick81 · 12-18-2021

Recently I have been getting a Google Security Alert at EVERY logon to my Telus Gmail account. This is happening on RESTART/REBOOT of the following devices: My Windows 10 desktopMy Android telephoneMy Android tabletMy Linux desktop, andMy wife's Linu...

Rick81

Finally ALL IS RESOLVED! A replacement 4k PVR was received on Tuesday and the new PVR and 4k wireless digital box were installed Wed. The faulty 4K PVR as well as the old PVR and wireless digital box were all packaged and returned to Telus yesterday ...

Rick81

UNFORTUNATELY, the saga continues. I'm slowly becoming convinced that this is just a doomed project. The "new" 4k PVR arrived yesterday. Installation was supposed to be a piece of cake. I began this morning at about 10:30 am local time. At about 15:0...

Rick81

FINALLY -- I hope a solution. I got through to Telus in Vancouver and, within minutes, they answered BOTH of my questions. 1) Where is the 2nd 4K box? Well it seems like the original guy at Telus was so busy writing up my 41 page agreement he neglect...

Rick81

As suggested, I have replied to your email in an attempted to send you a private message. Thanks!

Rick81

This is a Good News Bad News story. GOOD NEWS: I finally got through to an agent! BAD NEWS: Unfortunately, the agent went off to look into my account and I got disconnect! No callback AND I did not want to waste another 30 to 45 minutes on hold. So I...

TELUS Neighbourhood

User Statistics

User Activity

Billing Change - No Explanation

Cannot Access Play Store

Why ... Google Workspace Calendar Logon process?

Cannot "Manage" Optik TV or Home Phone?

Telus Gmail Security Alert at EVERY Logon

Re: Incomplete Hardware Shipment

Re: Incomplete Hardware Shipment

Re: Incomplete Hardware Shipment

Re: Incomplete Hardware Shipment

Re: Incomplete Hardware Shipment