Docked laptop will only connect to wi-fi instead of Telus moca connection

[mrsmmasters]

My docking station is connected directly to our network via an ethernet cable to our Telus MoCA adaptor, to the wall. Up until 2 days ago, that was the internet connection I used. Now my laptop will only connect via wi-fi, even though it's docked.

I've checked power supply to all devices, tried a different ethernet cable, and I can still only connect to the internet via wi-fi.

I want to connect to the internet on my laptop via the MoCA cable. How can I fix this? It's worked for months, up until recently.

[A-B]

That's definitely odd. Have you tried rebooting your equipment or speaking with our Tech Support team about this?

[mrsmmasters]

I've re-booted everything, but haven't spoken to tech support yet.

[A-B]

That'd be your best bet if rebooting didn't do the trick. They're available at 1-888-811-2323.