My Telus tv and internet service is as reliable as a McDonald’s self serve ice cream machine.
After spending hours and hours multiple times on the phone with the tech department to resolve the issue of my internet just stopping working, my TV not working and frequently just freezing I am extremely frustrated. The last tech told me I didn’t have enough wifi power and needed to upgrade. After realizing by upgrading I was actually going to save over $100 per month I upgraded. (So not only have I had crappy service for the last 24 months - Telus has been ripping me off). Anyways. I upgraded last week and I’m still having frequent occurrences of the wifi not working, my TV not working and TV freezing (the later a result of the internet not working). I can’t bear to call tech again - the idea of running around plugging and unplugging things and being on the phone for hours - makes me want to poke needles in my eyes. Nor do I think it is reasonable for me to have to start or end everyday with plugging and unplugging modems and devices. I want a permanent solution. Worst part - by upgrading my system I had to commit to a 24 month contract so if I switch to another provider I have to pay a penalty. ANY HELP OR SUGGESTIONS ARE APPRECIATED. But if you tell me to plug and unplug things I might loose it.
