Equipment return waybill

[CBR]

I canceled my home services Monday, but still have not received a confirmation with the waybill in my emails (or junk).  How can I get the waybill?  I’ve tried calling in to customer service but I cannot get an answer or are on hold over an hour.  Can anyone assist? 

[TELUS_Support]

We've sent you a private message with details on how we can have the waybill sent over, thanks!

[CBR]

Thank you so much!! I have received the message & followed the instructions.  Just waiting for next steps.  : )