Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have a Fibre 3G home internet （no TV）and currenty setup is ：Moderm 10G port to switcher （2.5G）Moderm (basement ) Moca Port to Telus wifi Hub(model :B20T)Most time I can get approx 1200~2000M download speed and 2000~2800M speed. I want to use router...
Call back goes straight to voicemail. No option to answer
Supposedly the new digital STBs have the ability to act as a casting device and I was able to successfully do so with the IOS YouTube app. All the three boxes appear with the same "Optik TV Client" name which I gather can be changed. However, this on...
Perhaps the recent change/addition of a second Optik TV can be removed.Then the 2nd Optik TV would not bring up closed but pinned threads
Hi, We have some series recordings that are not working on TFC channel 2602. When we try setting a series recording on a show, it reverts to a single recording.
When can I subscribe to NHL centre ice? I’m just wondering what is the date it becomes available. Is it during the pre-season or when the regular season starts.
I got taken to collections, NO NOTICE AT ALL. I was purchasing a car and also in transition of a new home and thats how I found out TELUS has put me in collections and that my credit has been affected. I've been in this process for the past two month...
Hello, So I accidently placed an order for the new TELUS digital box, however, I do not want it. Now TELUS is shipping the new box, but I want to keep my TELUS Optik TV STB as is. Now in the email they say that my equipment will stop working on the 8...
Dear TELUS and TELUS community, I am still waiting for the reimbursement of the rooter and the last bill balance. First you send it to the address you had on file although I had change it on the phone. Second you ask me to call and ask an assistant t...
