Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have asked multiple times for fiber to run to our house, and constantly get given different answers ranging from fiber is not available until you subscribe (so I signed up for the DSL service with the promise fiber would become available.) to you h...
Yes - I know that channel 5 shows the current channels that are on a free preview but it does not show any free previews that each customer subscribes too. I have seen on a few different sites that say that The Fight Network is on a free preview from...
We’re nearing the end of a very long renovation. The house has been wired with new cable. There’s a line running to the garage.Our Actiontec router and the Optik TV PVR etc have not been hooked up for over a year. the Nokia Fibre box has been in use ...
Had someone call from 1-778-562-5057 offering a seniors discount for my Telus landline, internet and mobile phones. With all the BS going on I am wondering if this is legit. I was sent a email bearing the Telus webpage with links to the details of th...
Just received my new TV Digital Box as upgraded equipment. Two questions ... 1) Can I somehow transfer the recorded programs from my DVR to the new cloud based system? If so how? ... and 2) Could I move the older local storage DVR to a second TV and ...
I have just had the new round dome type modem installed ... and now my WiFi B-Hyve Irrigation Timer will not connect to it. Research seems to indicate that the B-Hyve will only use a 2.4g signal ... and I believe the new Telus modem does not do that ...
Is the Optik TV App available for Samsung TVs? I just switched from Rogers to Telus and specifically asked if the App worked on Samsung TVs and was assured by the store representative that it does. Now, I can’t seem to install it.
Currently I have the 4 year old Telus DVR Box where the programs are recoded locally and I can skip thru the commercials during playback ... I just renewed my contract and was sent the newest TV Digital Box ... some of the features look good however ...
I am checking my WAN IP from the router and the Internet IP from What Is My IP Address - See Your Public Address - IPv4 & IPv6 bothboth look different? how can I (Telus) make it same? I am finding some difficulties when i configure the services like ...
How can I see my kids personal device history? He is linked as a child and me (parent) or can I only block certain sites off a whim?
