Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
How can I see my kids personal device history? He is linked as a child and me (parent) or can I only block certain sites off a whim?
How do I change the username and password on the telephone booster
I have been through all the reset steps recommended by the agent on the phone. It worked for a day. Now repeating all those steps - unplugging everything bit by bit - makes no difference. Any ideas?
Wondering if Telus supplies the adapters if they are needed.
My Optick remote up until yesterday turned my tv and the box off. It no long turns tv off it just goes to the green screen that says hit OK to continue watching television
I rec'd the new digital boxes a month or two ago and I'm NOT pleased at all with the performance and access. First they tried to charge me $10 for the access. What sort of BS is that? I pay of $125 a month to Telus and the service is going to crap. I...
I have recently changed my address to a new location and TELUS accidentally cancelled my services when the technican called to open a work order to install services at our new location. They fixed their error on the same day however they have also ch...
Will Telus be providing the new Canadian Bravo channel in OLN's spot? The only I for I find says I have to watch Bravo programming on Hayu.
Just had one of those small black Telus TV units installed. When I try to pause live TV, I get a message that a live stream can’t be paused. Is this right as I was able to do it with my old Optik Tv unit and if so it seems like a downgrade. ThanksKev...
Any update on Series Recordings recording across different channels TELUS, if and when we can? Just missed the end of yet another sports program (The Solheim Cup) which aired across The Golf channel and NBC Sports (series recording was set on the Gol...
