Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have just had the new round dome type modem installed ... and now my WiFi B-Hyve Irrigation Timer will not connect to it. Research seems to indicate that the B-Hyve will only use a 2.4g signal ... and I believe the new Telus modem does not do that ...
Is the Optik TV App available for Samsung TVs? I just switched from Rogers to Telus and specifically asked if the App worked on Samsung TVs and was assured by the store representative that it does. Now, I can’t seem to install it.
Currently I have the 4 year old Telus DVR Box where the programs are recoded locally and I can skip thru the commercials during playback ... I just renewed my contract and was sent the newest TV Digital Box ... some of the features look good however ...
I am checking my WAN IP from the router and the Internet IP from What Is My IP Address - See Your Public Address - IPv4 & IPv6 bothboth look different? how can I (Telus) make it same? I am finding some difficulties when i configure the services like ...
How can I see my kids personal device history? He is linked as a child and me (parent) or can I only block certain sites off a whim?
How do I change the username and password on the telephone booster
I have been through all the reset steps recommended by the agent on the phone. It worked for a day. Now repeating all those steps - unplugging everything bit by bit - makes no difference. Any ideas?
Wondering if Telus supplies the adapters if they are needed.
My Optick remote up until yesterday turned my tv and the box off. It no long turns tv off it just goes to the green screen that says hit OK to continue watching television
I rec'd the new digital boxes a month or two ago and I'm NOT pleased at all with the performance and access. First they tried to charge me $10 for the access. What sort of BS is that? I pay of $125 a month to Telus and the service is going to crap. I...
